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--- PhoneGnome ReachBeyond now working (http://www1.pbxes.com/forum/threadid.php?threadid=1823)


Posted by pbsaver on 30.01.2008 at 11:13:

All Circuits are Busy Now

I just re-activated my account to a premium account and re-registered my sipura ata to pbxes. When I dial a number and select an outbound trunk, I get the all circuits are busy now message. The dialed number shows up in the call log of the service provider, but does not go through, only giving me the busy message. I would normally assume that it is on the other service provider end, but I get the message with 2 providers; phonegnome and tpad.
My routes are very basic. Any example of my outbound route is 5|x. I dial 5, then 1 + area code + number for U.S. calls and 5 + 011 and number for international calls using phonegnome? This always worked before for me.
Inbound calls to the ata work fine and echo test works fine for me as well.


Posted by i-p-tel on 30.01.2008 at 16:31:

Pfeil RE: All Circuits are Busy Now

Please have a look at the system log of your PBX.


Posted by pbsaver on 31.01.2008 at 00:46:

Tpad working; problem at Phonegnome?

I got tpad working, and it was my error. In addition to dialing a prefix to select tpad with pbxes, you must dial a 9 then 00 + country code.
I assume there is a problem at phonegnome, since my logs at PN show the call being placed in the proper format. Can anyone comment on this? Anyone with problems with PN?


Posted by Diafora on 31.01.2008 at 19:26:

Let me understand this better. Do you have a Phonegnome branded ATA somewhere, or are only using their SIP credentials to register your Phonegnome trunk?

Do you have a DID associated with your Phonegnome service? Do inbound calls to it ring and connect properly?


Posted by pbsaver on 01.02.2008 at 04:36:

I am registering to PN using Pbxes and my SIP credentials. I also registered to them with my own SIpura ata directly. All outbound dialing using PN, whether with my ata or registered through Pbxes stopped working a couple of days agao. I'm using the ReachBeyond Service, so I am a paying customer at PN. They only wish to treat me like an idiot. If you don't have any suggestions, I'm just going to pull the plug on them. Thanks


Posted by pbsaver on 02.02.2008 at 04:10:

PhoneGnome ReachBeyond now working

Just an update. PN ReachBeyond is now working for me. I didn't change any settings in my ata or with Pbxes, or PN. Thanks to those that responded.

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