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--- RE: General error in account (http://www1.pbxes.com/forum/threadid.php?threadid=1743)

General error in account

pbxes support and moderators,

My account does not work now.

- Cannot edit extensions (cannot connect error)
- The clients cannot connect in pbx extensions (cannot register)
- Status menu does not respond (cannot connect error)
- Trunks and in/out routing can be configured normally without errors.

Another account was created to solve for now this problem, but I need my premium account working. :-(

It's possible transfer the premium account to my newer account?

Kind Regards,
Bruno Lima

RE: General error in account

Please have a look at the FAQ (under "WIKI"). You will find how to reset your PBX.

RE: General error in account

Zitat:

Originally posted by i-p-tel Please have a look at the FAQ (under "WIKI"). You will find how to reset your PBX.

The reset with "Submit and Start" on "Personal Data" does not works... :-(

The problem is in the extensions management, because cannot create, delete or update. And the corrupted status menu.

I did upgrade my another account to premium (voipmasters).

Could you reset internaly my account or transfer the premium subscription to voipmasters account?

Regards,
Bruno Lima

RE: General error in account

Your account has been restored.

RE: General error in account

Moderator,

Thank a lot! :-)

The definitive account is voipmasters.

If not possible transfer the credit in brunojet account to voipmaster (increase bandwitdh correct?), I will use the old account for tests during this month and after this cancel the account.

Best Regards,
Bruno Lima