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Posted by pasqualei on 10.08.2007 at 21:52:

Callthru not working?

Hi,

Is there any problem with Callthru? I have used it this morning and was working fine, but at the moment I cannot complete my calls using this feature.

Thanks,

Pasquale

Posted by Diafora on 11.08.2007 at 19:29:

Hi Pasquale,

What exactly is not working on the CallThru?

• Does the call to your DID get to the IVR of PBXes?
• Does the IVR ask you for a PIN?
• Do you get a second dial-tone if the PIN is entered correctly?

I just successfully tested calltrhu via one of my DIDs on the NY server (www4). Is your account hosted on the same server?

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