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--- RE: 2 Voice channels (http://www1.pbxes.com/forum/threadid.php?threadid=1561)

2 Voice channels

I know this will be obvious to many of you however as a new user, there is no detail about it.
What does upto 2 voice channels actually mean?
Does it mean 2 simultaneous calls are allowed (either internal or external)?
Does it mean you can only have 2 external sip accounts registered?
Can you have more than 2 external sip accounts registered but only 2 will work simultaneously?
Does it mean that only 2 accounts are ever shown on the status page but more are allowed ( I can only see 2)?
etc etc.
Because of problems I have purposely upgraded to the premium service and find that I still have the same problems so is this still a limitation for premium accounts?
At the moment, the lack of this information has left me very frustrated and I feel that I have just wasted the upgrade fee

RE: 2 Voice channels

Zitat:

Originally posted by mikeparker I know this will be obvious to many of you however as a new user, there is no detail about it. What does upto 2 voice channels actually mean? Does it mean 2 simultaneous calls are allowed (either internal or external)? Does it mean you can only have 2 external sip accounts registered?

On the last point - no. You can register more than 2 external sip accounts. I have four at the moment.

Zitat:

Can you have more than 2 external sip accounts registered but only 2 will work simultaneously?

Don't quote me on this, but I don't think thats the case.

Zitat:

Does it mean that only 2 accounts are ever shown on the status page but more are allowed ( I can only see 2)?

No.

Zitat:

etc etc. Because of problems I have purposely upgraded to the premium service and find that I still have the same problems so is this still a limitation for premium accounts? At the moment, the lack of this information has left me very frustrated and I feel that I have just wasted the upgrade fee

Hopefully you haven't - PBXes is a great product. What problems have you experienced? There's a fairly active user group here and I'm sure either they, or i-p-tel will be able to help you out.