PBXes - Print: RE: Notification and voice mail emails stopped

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Posted by websiteexpress on 24.08.2017 at 11:48:

Notification and voice mail emails stopped

A few weeks ago all our notification for missed call and voicemail emails have stopped working.

I've double checked all settings - and all looks well. Have there been any issues or does anybody know what I can do to get them started again, please?

Many thanks,
James

Posted by i-p-tel on 24.08.2017 at 16:05:

RE: Notification and voice mail emails stopped

I've seen that you restarted your PBX today (in Personal Data - Submit & Start). Do you get notifications and voicemails again?

There is currently an issue with email from PBXes server www2 (Seattle) to certain email accounts because of a SPAM blacklisting or our provider there. To solve this either move to a different server e.g. www4 or use an alternative email address. Sorry for any inconvenience caused.

Posted by websiteexpress on 24.08.2017 at 16:09:

RE: Notification and voice mail emails stopped

Hi, thanks for your reply. I've just retested and nothing has come through - so it looks like we still have the same issue.

I'll have a look at changing server.

All the best,
James