PBXes - Print: FIxed

PBXes (http://www1.pbxes.com/forum/index.php)
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-- Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups (http://www1.pbxes.com/forum/board.php?boardid=20)
--- FIxed (http://www1.pbxes.com/forum/threadid.php?threadid=1479)

Posted by 703220 on 28.06.2007 at 13:32:

Multiple ring groups

Hi. I have tried to configure my system for multiple ring groups in the following manner. When a call originates from X, it's forwarded to ring group 1, which RINGALL my extensions 11, 21 and 31. BUT, it's not working. If I disable the ring group and set up inbound routing to go straight to one extension, it's fine. So, I definitely have a problem with my group. Can someone help me please? Thanks! Michael

Posted by Diafora on 29.06.2007 at 00:01:

Start with creating one Ring Group only. Also provide us some details on the setup of your Trunk, Inbound Route.

In addition explain what you meant by: "When a call originates from X..." What does X represent?

Posted by i-p-tel on 29.06.2007 at 00:10:

Fragezeichen RE: Multiple ring groups

Please also let us know what is not working and what happens instead. Please have a look into the call monitor therefore.

Posted by 703220 on 29.06.2007 at 02:59:

FIxed

Hi there...I actually resolved the problem. If there is a non-existing extension listed in the ring group, any incoming call will immediately be disconnected. An extension must not be activated, but it must exist. It's fixed now. Thanks for the quick reply neverthless...GREAT SERVICE!!!