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--- RE: Bad quality in one way, not the other way (http://www1.pbxes.com/forum/threadid.php?threadid=1454)

Bad quality in one way, not the other way

Today I noticed that my account has been moved to www5/Paris. When did that take place?

My incoming soundquality is good, but my outgoing is terrible.
My customers can hardly understand me.

I think my account was on www1 (Nürenberg), but I'm not sure.
Can this be changed again please, because it's not something that I can select manually.

I'm using this for business, and I need it to work again asap if possible.

Now I have to setup my accounts manually in my ATA to be able to receive calls.

Thanks
Yves

RE: Bad quality in one way, not the other way

You can select the Nürnberg server manually in "Personal Data".

RE: Bad quality in one way, not the other way

Does this mean that a user can choose his own server ?

I noticed the same problems with the paris server. customers complained about bad line and I noticed the same when calling using betamax.

I am trying the frankfurt sever now and will see if things improve.

You can, indeed, choose the server you want, or the one the closest to you, with the lowest latency (lowest ping-time).

Zitat:

Originally posted by ygeffens You can, indeed, choose the server you want, or the one the closest to you, with the lowest latency (lowest ping-time).

Do you have an ip list or names of the servers so I can ping them and see which one would work best.

RE: RE: Bad quality in one way, not the other way

In the box on the right of the web pages there is a list of servers (with the percentages of usage aside). Just click on them to see the host names.

Thanks works great.

For Belgium, Telenet Cable I Get the following Values

www0 Frankfurt 26 ms
www1 Nürnberg 37 ms
www2 San Diego 173 ms
www4 New York 101 ms
www5 Paris 33 ms

alle 3 European server look ok and simular.
USA server are a lot longer connection time

Bobmats, how did you find out the different ip's for these servers?
If I do a tracert to www0, www1, www4, ... I always get the IP of www1:

www1.pbxes.com [88.198.36.79]

Since there is also a problem with the 3 euro-servers (they are blocked I presume), I want to ask my VSP to take a look at the Ip's of the euro-servers, but therefore I must be able to see what the IP's are.

Yves

RE: Bad quality in one way, not the other way

To find out the IP addresses don't forget to add .pbxes.com (not org or whatever).