PBXes (http://www1.pbxes.com/forum/index.php)
- English (http://www1.pbxes.com/forum/board.php?boardid=16)
-- Bugs (http://www1.pbxes.com/forum/board.php?boardid=24)
--- RE: call audio recordings missing (http://www1.pbxes.com/forum/threadid.php?threadid=1430838535)
call audio recordings missing
Hi, all my recordings disappeared from my call monitor page.
Can you check it out please?
Thanks,
-crash
RE: call audio recordings missing
When changing servers (in Personal Data) call recordings are not transferred. When changing back they are still present.
Now you are on www3. I could not find old recordings on any other server. We haven't copied old call recordings during server upgrades of www1 and www3 in March and April.
RE: call audio recordings missing
thanks for your reply but this is not good, can you recover it please?
i need my call recordings and i hope that " We haven't copied old call recordings during server upgrades" doesn't mean "we lost your data of the last 8 years", because it would be very serious.
cheers,
-crash
RE: call audio recordings missing
Unfortunately they've gone. Because we always keep CDRs only for a limited time of one year you could only access calls of last year anyhow. You can download recordings if you want.
Next server upgrade - when www2 and www4 are finished too - is planned for 2024. So this is expected to be stable for the next 9 years.
Powered by: Burning Board Lite 1.0.2 © 2001-2004 WoltLab GmbH
English translation by Satelk