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--- RE: music on hold: mp3 not working? (http://www1.pbxes.com/forum/threadid.php?threadid=1417283233)


Posted by siphavelaar on 29.11.2014 at 19:47:

traurig music on hold: mp3 not working?

Is it possible that there are problems with the music on hold? I uploaded a file in mp3 (22050Hz,mono,96kbps) and when I call myself to check if it works, putting my self on hold: silence... when I upload the same file in wav (8000hz mono pcm) it works but the sound quality is horrible. Therefore I'm trying to get the mp3 working. Can you help me out please?


Posted by i-p-tel on 01.12.2014 at 10:49:

RE: music on hold: mp3 not working?

Please send your mp3 to presse@i-p-tel.com for checking that. Do you get an OK or a Bad Format message after uploading it?


Posted by siphavelaar on 01.12.2014 at 14:00:

RE: music on hold: mp3 not working?

I tried to upload the file again: Succesfully uploaded
And it shows a green OK after the file name.

As asked I've sent you the mp3 file.


Posted by i-p-tel on 02.12.2014 at 12:14:

Lampe RE: music on hold: mp3 not working?

Please try uploading again now. We've updated code.


Posted by siphavelaar on 03.12.2014 at 23:41:

großes Grinsen RE: music on hold: mp3 not working?

Thank you for updating the code: uploading the file now works fine.
The mp3 file now automaticly has been converted to wav and works as on hold music.

Thanks for the quick response and solution.

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