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--- RE: Confused, is my account missing or still alive somewhere? (http://www1.pbxes.com/forum/threadid.php?threadid=1404475372)

Confused, is my account missing or still alive somewhere?

Hi Sir,

I had a free account.

On June 25, my phone didn't work, I tried log in my PBXES account but no matter how many times the login attempts always failed (I am pretty sure the username/password are all correct).

Then I tried to recreate a new account using exact the same username/password info, surprisingly it succeeded!

so I believe my previous account must have been eliminated because during my setting up everything the system didn't give me any warnings eg. registering an account with existing usernames, setting up a trunk against an existing trunk etc.

However a few days later I got an email saying I had registered more than one account, I should upgrade it otherwise it will be disabled...

This is confusing, where has my old account gone?
If the old account isn't gone then why I was able to recreate a new account with 100% same info as the old account?
What can I do to fix this issue and not being said that I am violating the policy?

Your help would be greatly appreciated, thanks.

RE: Confused, is my account missing or still alive somewhere?

No problem, you may downgrade it.

RE: Confused, is my account missing or still alive somewhere?

Zitat:

Originally posted by i-p No problem, you may downgrade it.

Thank you.