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--- Ring Groups - Call Monitor and Recordings (http://www1.pbxes.com/forum/threadid.php?threadid=1391078576)

Ring Groups - Call Monitor and Recordings

Hi,

We have configured inbound DID numbers to ring to a ring group.

We have set all extensions to record all incoming and outgoing calls. However when we receive incoming calls through the ring group, in the call monitor we cannot see which extension answered the call, and neither can we hear the call recording.

Is this a bug or something to do with our configuration? Is there a way to correct it?

Kind regards,

Saurabh