PBXes - Print: RE: Bug registering call time in Call Monitor Log

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--- RE: Bug registering call time in Call Monitor Log (http://www1.pbxes.com/forum/threadid.php?threadid=1365301557)

Posted by saer on 07.04.2013 at 04:25:

Bug registering call time in Call Monitor Log

Hi There,

There is a bug in your system computing call times. I received an email stating that I had used more than 8,000 minutes in the month of march 2013 and that I needed to subscribe 2 premium accounts or my account would be closed.

I took a close look at my call monitor log and I saw a post on 2013-03-08 @ 18:37:23 for a call to my cell phone that lasted 133 hours 2 minutes and 51 seconds. I believe you understand this is not possible and that there is some kind of mistake or error in your system.

Please correct the situation so my account will not be closed.

Thanks,

Moises

Posted by i-p-tel on 08.04.2013 at 17:32:

RE: Bug registering call time in Call Monitor Log

Posted by bew1769 on 01.05.2013 at 02:38:

RE: Bug registering call time in Call Monitor Log

I am having the same problem. I added two more premium accounts before I realized their was an error. Is it possible to get a refund?

Posted by i-p-tel on 01.05.2013 at 13:48:

RE: Bug registering call time in Call Monitor Log