PBXes (http://www1.pbxes.com/forum/index.php)
- English (http://www1.pbxes.com/forum/board.php?boardid=16)
-- Providers (http://www1.pbxes.com/forum/board.php?boardid=22)
--- Skype Connect DID (http://www1.pbxes.com/forum/threadid.php?threadid=1354057284)


Posted by ghhotels on 28.11.2012 at 01:01:

Skype Connect DID

Hello. If I have multiple phone numbers attached to a Skype Connect SIP account, is there a way to know which of those numbers has been called and route the call accordingly ?

Say:

+1xxxxxxxx -> goes to ring group 'sales USA'
+44xxxxxxx -> goes to ring group 'sales UK'
+44yyyyyyy -> goes to voice menu


That would be very helpful. So far, I had to configure two different SIP accounts which is not optimal for both performance and cost.

This way, I can send the calls to the proper destination and prepend a string that can be read on the phone to know in advance who the call is for.
This is very useful for a call center scenario.

Moreover, I fear that sometimes the system gets confused with the two accounts registered on the same PBX.

Thanks in advance,

Angelo

Powered by: Burning Board Lite 1.0.2 © 2001-2004 WoltLab GmbH
English translation by Satelk