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--- RE: Need to reboot over & over again (http://www1.pbxes.com/forum/threadid.php?threadid=1336503059)

Need to reboot over & over again

Hello
www2
something is wrong this evening , incoming calls work fine , but for outgoing , it need to submit & restart over & over again .

shifting to www4 seems to be out of order , with all outgoing calls giving message " person at extension 200 is busy "

tried all datacenters with issues. Anyone else facing same issue ??
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Now even Incoming has stopped after playing with datacenters

RE: Need to reboot over & over again

Sorry for the trouble. We restored your account.

RE: Need to reboot over & over again

Hello
Thanks for reply

No sucess here , same results .

Now tried changing data center from www4 >>> www2

it says shifting your account but again moves back to www4 , which is not working

Not shifting to other datacenters either.

Incoming & outgoing both not working
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Its been close to 18 hours now .. someone from pbxes , please look into resolving issue .
Still no outgoing , incoming, no datacenter change possible

RE: Need to reboot over & over again

We restored it again. This time it was on www4 (yesterday it was on www2). Which is your preferred one? Does it work for you now?

RE: Need to reboot over & over again

Hello
i had not changed data center from time i got your first reply about reboot , at that time it was on www4 .

though i had made numerous tries of shifting data centers when none was workign for me , but that was before i posted here & till than atleast data centers were changing.
but ever after that its struck at www4 not was not allowing changing data center .

even at this point of time google trunks are not working , others trunks are working for outgoing & even incoming calls on other trunks are not working

Thank you

RE: Need to reboot over & over again

The credentials for your Google Voice trunks are lost. Please delete and re-create them.

RE: Need to reboot over & over again

Hello
Thanks for Prompt reply ..highly Appreciated .

i will add them again.

I would like to know can i change data centers now if needed .

Thank you

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Just checked system recording , for digital receptionist also gone ..looks like some serious issue happened

Dear , could you please confirm if changing data centers would loose all things again .

RE: Need to reboot over & over again

The lost recordings have been restored.

We moved your account to www4, and back to www2, and it looks OK.

RE: Need to reboot over & over again

Hello
Something has gone wrong again , with no changes done to data center .
incoming and outgoing being timed out , now tried to reboot www4 , where it is originally , but failed to reboot .

no way to either shift data center , guess it needs hard reboot .

Needs to be looked into as y issuing is popping up

Edit...


took some efforts to clear cookies over and over again and than finally managed to shift to www2 , which is working now

www4 was still not rebooting

working at www2

Thank you

RE: Need to reboot over & over again

We now found the bug that caused the trouble with your account. It is fixed.

RE: Need to reboot over & over again

Thank you