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--- RE: No service? (http://www1.pbxes.com/forum/threadid.php?threadid=1307898187)

No service?

Since last Friday none of my extensions can register - all showing orange lights on my SIP phone.

Everything was fine till we received all the emails on Thursday and Friday saying there were trunk outages for all our trunks. Now we can't make or receive calls and I have not done anything to our settings or router.

I have waited patiently but the service has not been restored for 48 hours.

Any ideas what is going on?

Edited 13/6/11:
Thanks for all your help everyone. Not.

Fortunately, in my desperation, I decided to try to change the timezone:datacenter in personal settings to see if this fixed the problem. I am now on Johannesberg time and www3 but service has returned.

Am I the only one that thinks that charging for even the most basic support is very poor customer service. Do I really have to pay E15 just to get someone at PBXes to fix something they broke? Is there any form of inclusive email support? I am, after all, a paying subscriber.

RE: No service?

Have you tried going to Personal Data>and change Server to www1?

I'm on www1 and haven't any problems.

RE: No service?

same here, I haven't seen any problems at all with www1.