PBXes - Print: RE: Digital Receptionist -- can't force?

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--- RE: Digital Receptionist -- can't force? (http://www1.pbxes.com/forum/threadid.php?threadid=1297795519)

Posted by marpaw on 15.02.2011 at 20:45:

Fragezeichen Digital Receptionist -- can't force?

Hi there -- thanks in advance for reading!

All I'm looking for is the following scenario:
- Call comes in
- Regardless of time it gets sent to my Digital Receptionist
-- Digital Receptionist plays a greeting and waits for one of two options to be selected (each one being an extension)

The problem I'm experiencing is that I can't seem to get all (any!) calls to go to the Digital Receptionist (I have set the options appropriately to my "/" Incoming Route).

It seems that all calls instead go to the first extension I set up.

Again, many thanks in advance for any/all assistance!

Posted by bazmercer on 15.02.2011 at 21:40:

RE: Digital Receptionist -- can't force?

do you have any other routes that might be taking precedence over the default one?

Posted by marpaw on 15.02.2011 at 21:55:

RE: Digital Receptionist -- can't force?

I only have the one inbound route