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--- RE: www6 Down? (http://www1.pbxes.com/forum/threadid.php?threadid=1279005147)

www6 Down?

Okay I did mention this in another thread but it's probably worth a new one.

We got an outage notification overnight to say we were being moved to www4, and shortly after a note to say it has been moved back.

Our phones register fine, but after a while I noticed calls were not coming in. If you call our number it would ring then just hangup, but not arrive on the phone, normally it would goto voicemail.

Accessing the portal was really slow. I tried the Stop/Start thing people were suggesting but this made no difference. I was afraid to swap it to another server myself for fear of screwing it up, but it got too urgent.

I have now moved our system to www2 which seems to have restored it.

Could someone let me know whats been going on here and when it's save to move back to www6.

RE: www6 Down?

Good idea to manually change to another server. www6 was still active but slow because of a DDoS attack. We have tuned some parameters to return it stable. You can safely try moving back.

RE: www6 Down?

Thanks, I'll leave it on www2 for now, I need a day without any issues tomorrow

Is there anywhere I'm missing where I could have found out there was a DoS attack?

If I could have known I would have been more persistent in trying to gain access to the interface to change to another server.

RE: www6 Down?

Hi,
www2.pbxes.com/status shows the status of servers and services. You can sometimes see a problem starting to occur and change servers before complete failure.
Regards

RE: www6 Down?

That helps, although not the kind of thing I was looking for, I'm thinking something with a human behind it, I'm guessing in the case of a DoS like today that would take this page down too anyway?

That aside, the same link doesn't work for www6 just gives page not found?

RE: www6 Down?

the link provided shows ALL servers and services, explore all the tabs and bits you can click on.
Alert history is a useful one
Regards

RE: www6 Down?

Ahh makes sense, should have looked closer but got stuck on www2

Thanks, your a champ.