PBXes - Print: RE: URGENT: incoming NOT working

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--- RE: URGENT: incoming NOT working (http://www1.pbxes.com/forum/threadid.php?threadid=1265055128)

Posted by fitness on 01.02.2010 at 22:12:

Achtung URGENT: incoming NOT working

Incoming calls (both from the queue and directly dialed to a specific extension) to sip extensions are not working, while calls forwarded to classic extensions work. Also one of the outgoing sip extensions is dead.

This problem started this morning. Normally we are registered with New York, so we tried to switch to your other servers, first Paris then Seattle from the "Personal Data" area of the site.

As of this afternoon at 3:15pm EST, our service is still not working properly.

Please advice,

Michael

Posted by Diafora on 02.02.2010 at 02:14:

RE: URGENT: incoming NOT working

I can confirm that extension to extension calls get a Busy reply, and that only calls that end up on Classic extensions get connected and record CDRs.

Posted by i-p-tel on 02.02.2010 at 05:33:

RE: URGENT: incoming NOT working

Does the problem still exist?

Posted by fitness on 02.02.2010 at 05:39:

RE: URGENT: incoming NOT working

The problem seems to have been solved.

One very strange thing we have noticed is that, by the end of the day, the Usage counter says that we used "724 minutes or (1.4 GB)" for the first day of February.

That is impossible because we lost most of our calls since we could not use the service for most of the day.

Posted by Diafora on 02.02.2010 at 11:52:

RE: URGENT: incoming NOT working

I can confirm the issue has been resolved.