PBXes - Print: PBXes now bordering on the obsurd

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Posted by 703220 on 12.10.2009 at 10:13:

Achtung PBXes now bordering on the obsurd

Clearly there are problems, and I fully understand that uncontrollable incidents can occur.

BUT, you advertise premium service with a 99.9% average reliability which has obviously NOT been the case over the last two weeks. And then you provide no telephone support at all???? EINE KULANZLÖSUNG WÄRE EINE SCHÖNE IDEE, NICHT WAHR?!

My extension 800 is down again and I can't get it up. PLEASE advise ASAP...

Thank you