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--- RE: Route receptionist menu to directory (http://www1.pbxes.com/forum/threadid.php?threadid=1249917951)

Route receptionist menu to directory

Is it possible to have a menu item route to the directory. *411 appears to be the only way to get to the directory, but often callers don't listen properly and dial 411 which in my case results in an "invalid extension" message because there is no such extension and there is no menu item on "4".

It would be very useful to have either 411 or even 4 (or any menu item) go to the directory.

Thanks,

RE: Route receptionist menu to directory

Pressing pound (#) goes to directory.