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--- RE: URGENT - PBX not working since last 48 hours - (http://www1.pbxes.com/forum/threadid.php?threadid=1249830567)


Posted by suvidh on 09.08.2009 at 17:09:

URGENT - PBX not working since last 48 hours -

Hi,

UserName: Suvidh
We are unable to log onto pbx using any of our extensions - (Timed out error on xlite, other voip devices)
None of the calls are landing on PBX - not reaching the IVR or anthing . Just goes blank when someone is calling any of our numbers
No changes to setting have been done at our end, i beleive after the outrage you had on friday afternoon and after the accounts were shifted, our account never came up,
I have tried to hit the submit changes red bar etc but PBXes still refuses to work
Can you please look into this urgently as all of our business extensions are on PBX
Thanks
S


Posted by i-p-tel on 09.08.2009 at 18:32:

RE: URGENT - PBX not working since last 48 hours -

I opened the status panel on your account. That brought it back up.


Posted by suvidh on 09.08.2009 at 19:51:

RE: URGENT - PBX not working since last 48 hours -

Many thanks for that. What exactly was the status panel issue?

Thanks for your quick resolution again.

S

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