PBXes - Print: RE: Calls not ending

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--- RE: Calls not ending (http://www1.pbxes.com/forum/threadid.php?threadid=1236610374)

Posted by metokote on 09.03.2009 at 16:52:

Calls not ending

Hi

We have a problem sometimes when (according to the status display) extensions are not disconnecting when a call is finished. The system still thinks they are on a call even when they are not. The extensions in question can still make calls - but cannot receive them - since the system thinks they are on a call. This seems to happen particularly often with conferences - the conference room stays "open" long after everyone has left.

Any ideas?

Thanks

Mike

Posted by i-p-tel on 09.03.2009 at 18:02:

Fragezeichen RE: Callsnot ending

2 hours ago you installed an update (by resetting your PBX) that included a fix for this problem. Did you still observe it after that restart?

Posted by metokote on 10.03.2009 at 10:00:

RE: Callsnot ending

I just did a "submit and start" which cleared the extensions which were still showing as being on calls. Is this what you meant? Does this mean that the issue is now fixed permanently and won't happen again?

Thanks

Mike

Posted by i-p-tel on 10.03.2009 at 16:03:

RE: Callsnot ending

Your request crossed our update. So I am asking if you still see it with the new version.

Posted by metokote on 11.03.2009 at 15:17:

RE: Calls not ending

We had a conference call a few days ago and it seemed to be fine. We haven't had any problems since .. so I am assuming the issue is now resolved smile

Thanks for your help.

Mike