PBXes - Print: RE: Pbx Down? Please Check Urgently

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--- RE: Pbx Down? Please Check Urgently (http://www1.pbxes.com/forum/threadid.php?threadid=1223498298)

Posted by suvidh on 08.10.2008 at 22:38:

Pbx Down? Please Check Urgently

Hi,

Seems PBX gone down. No incoming calls landing, SIP extensions not registering.

Can someone please check urgently.

Thanks
Suvidh

Posted by telagente01 on 09.10.2008 at 00:09:

RE: Pbx Down? Please Check Urgently

Hi,
www5 just came back up now.
I thought we would automatically be moved to another server during a failure ?
Ron

Posted by i-p-tel on 09.10.2008 at 00:25:

RE: Pbx Down? Please Check Urgently

@suvidh
Today your account was moved temporarily from one server to another to balance high loads. I hope everything was working fine for you with just a short interruption. Loads are under control again.

@telagente01
We thought the maintenance work tonight on www5 would be much shorter than the 2.5 hours it actually needed. We did not move to another server because that is not appropriate for short outages (see above). Sorry for our wrong estimation that caused this.

Posted by telagente01 on 09.10.2008 at 00:31:

RE: Pbx Down? Please Check Urgently

Thanks I-P-Tel,
No problem for me as it was outside working hours,
Regards
Ron

Posted by suvidh on 09.10.2008 at 00:56:

RE: Pbx Down? Please Check Urgently

We had to suffer some downtime as this was peak hours for us. But all well now so no issue. Thanks for the help.

Suvidh