PBXes - Print: RE: "Voice Menu" in queue not audible

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--- RE: "Voice Menu" in queue not audible (http://www1.pbxes.com/forum/threadid.php?threadid=1216217188)

Posted by fitness on 16.07.2008 at 16:06:

Fragezeichen "Voice Menu" in queue not audible

I have been trying to activate the "Voice Menu" under "Caller Announcements" in my queue, but cannot hear it.

I tried to upload the audio file both from a wav and an mp3 format file several times but cannot hear the message.

While the digital receptionist is not audible, if I press its only option (#9,) the command is executed correctly and #9 leads to the proper extension.

Is there any known bug for this particular feature of the queue? Am I missing something?

Thanks,

Michael

Posted by techwise on 24.08.2008 at 23:21:

RE: "Voice Menu" in queue not audible

I'm having the same problem. Can someone please help with this. Is it a bug???

Posted by i-p-tel on 11.09.2008 at 19:39:

Lampe RE: "Voice Menu" in queue not audible

It was a bug. We have fixed it.

Posted by khamsa on 12.06.2009 at 15:15:

RE: "Voice Menu" in queue not audible

still not working here unglücklich

any news?

edit:
resampling the audio with 8000hz rate, mono and 16bit with sox worked for the systems recording.. now the problem is the music on hold.
It looks like wav file all tell that it's "bad format" file and mp3 are not played.

any idea?