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"Max Wait Time" to voicemail?

Is there a way to transfer a call, after the "Max Wait Time" is reached, to a voice mail extension?

RE: "Max Wait Time" to voicemail?

The purpose of the failover destination in queue settings is to choose how to proceed after max. wait time is reached.

I suggest to choose a lower max. wait time and play with different failover destinations to examine the problem.

Menu "incoming calls" provides options for regular and after hours. You can send calls to a queue during regular hours and to voicemail after hours.

Thanks for your reply.

If I select a lower than 5 minutes time, the call still hungs up with no failover. Mine is set to a non-registered extension with voicemail activated. Is registering the voicemail extension to an ATA with an answering machine attached the only way?

Other than that everything works great now!

I noticed that the afterhour works only if the extension is not listed in the inbound routing.

But when I change the afterhour to trigger it, the call is immediately terminated.

I must assume that the afterhour rule applies only to trunks that are not directly pointing to a specific extension. Is that right?
The call monitor reports reception of the call to the voicemail extension with 0 seconds.

In the System Log I see the following (the sip number is partially obscured for privacy):

VERBOSE[4651] chan_sip.c: Hangup call SIP/174730XXXXX-ef07, SIP callid 3e81344f117e4dc273a166f5509d71cc@66.54.140.46

Thanks again,

Michael

RE: "Max Wait Time" to voicemail?

Your voicemail did not work at all. We have fixed the problem.

Thanks!