PBXes - Print: RE: Messagenet.it - The called number answers but immediatly the line drops

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--- RE: Messagenet.it - The called number answers but immediatly the line drops (http://www1.pbxes.com/forum/threadid.php?threadid=1094)

Posted by pbx00 on 11.01.2007 at 03:30:

Messagenet.it - The called number answers but immediatly the line drops

Hi friends!

I have Messagenet.it on my Trunks and I'm able to make outgoing calls by using that Italian VoIP provider.
When the called number answers, immediatly the line drops and I get a busy tone on my phone.
It happens not only to me but to others too.

Any help?

Thank you for your support

Alessandro D'Arpini

Posted by Diafora on 11.01.2007 at 09:03:

Is the incoming call coming from the PSTN, or via ENUM to the SIP URI of the number?

Posted by pbx00 on 12.01.2007 at 02:32:

Hi!

Trunks: SIP/Messagenet
Dial Rules: 021111111 or 063333333

Outbound Routing: Messagenet
Extension: 2007
Dial Patterns: 021111111 or 063333333
Trunk Sequence 0: SIP/Messagenet

I pick up the phone (ext. 2007) and I dial 021111111 or 063333333 (my home phone).
The remote phone or my home phone rings. When someone picks up the phone, the line drops.

Then I deleted Messagenet Trunk on pbxes and I used my Sipura 2100 to register with it. I called my home phone from my ATA, my home phone rung, I talked to myself (two way audio).

On it.tlc.telefonia.voip I have found Italians with same problem and tonight snom360 owner (a Premium account) called me by using his Messagenet account on pbxes. My home phone rung but when I picked up the phone, the line dropped immediatly.

We have the issue with Messagenet outgoing calls only, not incoming, nor SIP URI calls or ENUM.

On Call Monitor I have the number (063333333 for example) dialed out from Extenion 2007 with Messagenet, duration zero seconds, from-internal-cont.

Have a nice day.

Alessandro

Posted by Diafora on 12.01.2007 at 05:34:

So the problem is only related to the MessageNet trunk only. Calling your home via another trunk is working properly.

We will need to identify the factor causing this issue. We might try to setup a time, when you will dial some test calls while we capture a trace.

I will let you know.

Posted by i-p-tel on 12.01.2007 at 14:43:

RE: Messagenet.it - The called number answers but immediatly the line drops

Try setting "audio bypass" to no.

Posted by supernettel on 05.02.2007 at 06:51:

Codec

High probabbility this is CODEC related

Posted by Diafora on 06.02.2007 at 07:20:

It is vocoder related. When Alessandro deactivated G.729 on the ATA the issue was resolved.

Posted by i-p-tel on 09.05.2007 at 19:32:

RE: Messagenet.it - The called number answers but immediatly the line drops

The problem was caused by G.729 passthru. This is now deactivated by default.

http://www1.pbxes.com/forum/thread.php?threadid=1199