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--- RE: Incoming Calls (Timed actions) (http://www1.pbxes.com/forum/threadid.php?threadid=1053)

Incoming Calls (Timed actions)

Part 1:

The schedule that can be setup in "Incoming Calls" is nice, but is it possible to make it active after "Inbound Routing"?

What I want to do is this:

Call->Check Inbound Routing->depending on routing go to schedule or not->handle the call as set in the Schedule

Even better:

depending on routing go to specific schedule, so for "Inbound Rouding"/Trunk 369 go to schedule that belongs to Trunk 369, for "Inbound Rouding"/Trunk 274 go to schedule that belongs to Trunk 274.

These numbers are the actual Rouring names in my setup.


Part 2:

How to setup a schedule that covers this:

Regular hours: 10:00-12:00 and from 13:00-18:00 from mon to sat.
Or even complex: 10:00-12:00 and from 13:00-18:00 from mon to fri; and 10:00-17:00 on sat
The last takes different openinghours on different day into account.

RE: Incoming Calls (Timed actions)

http://www1.pbxes.com/forum/thread.php?threadid=1035