every call routed to a PSTN results in 3 calls

Final Update: I got it working finally. I had to go in to 'personal data' and change the software version to Newest, Saved, and then changed it back to Stable.

Thanks for all the help with this... customer service is #1 here at pbxes.com </sarcasm>
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pbxes: why is this being ignored? Ever since the outage 2 days ago, my account has been broken! Please please please pretty please look into this. What do I need to do? I wish I could understand why pbxes is so unreliable for me.

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My last post talked about ring groups - after more digging - I have discovered this has nothing to do with them - it's more general. When a call is routed to a PSTN extension, it results in 3 calls.

I'm using callwithus for outbound calls.

Here is pbxes call log:
2009-12-02 11:44:23 "Anonymous" <18584571111> 18582052222 /sip.call­withus.com CallWithUs from-internal-cont Dial 00:00:07
2009-12-02 11:44:23 "Anonymous" <18584571111> 18582052222 ­ CallWithUs from-internal-cont Dial 00:00:00
2009-12-02 11:44:23 "Anonymous" <18584571111> 18582052222 ­ CallWithUs from-internal-cont Dial 00:00:00
2009-12-02 11:44:22 "Anonymous" <18584571111> 101 pbxe­s.org ext-local Dial (00:00:07)

Here is callwithus call log:
1. 2009-12-02 11:44:31 18584571111 18582052222 usa proper 00:07 ANSWER STANDARD 0.0099 usd 0.0100 usd 60
2. 2009-12-02 11:44:31 18584571111 18582052222 usa proper 00:00 CANCEL STANDARD 0.0099 usd 0.0000 usd 60
3. 2009-12-02 11:44:31 18584571111 18582052222 usa proper 00:00 CANCEL STANDARD 0.0099 usd 0.0000 usd 60

Please check into what is causing this bug.

Update: It's still happening! Here is the detailed log from today - this is totally broken:
Dec 3 14:11:48 VERBOSE[10401] logger.c: Capabilities: us - 0x18041e (gsm|ulaw|alaw|g726|ilbc|h263|h263p), peer - audio=0x10c (ulaw|alaw|g729)/video=0x0 (nothing), combined - 0xc (ulaw|alaw)
Dec 3 14:11:48 VERBOSE[10401] logger.c: Non-codec capabilities: us - 0x1 (telephone-event), peer - 0x1 (telephone-event), combined - 0x1 (telephone-event)
Dec 3 14:11:49 VERBOSE[22908] logger.c: -- Called 18582053333@from-internal/n
Dec 3 14:11:49 VERBOSE[22908] logger.c: -- Called 18582053333@from-internal/n
Dec 3 14:11:49 VERBOSE[22908] logger.c: -- Called 18582053333@from-internal/n
Dec 3 14:11:50 VERBOSE[22920] logger.c: We're at 216.75.41.112 port 46688
Dec 3 14:11:50 VERBOSE[22920] logger.c: Video is at 216.75.41.112 port 43358

Why are 3 calls being placed? Please give me a little support.

This post has been edited 5 time(s), it was last edited by cc on 05.12.2009 at 04:22.