 Thread: RE: Can Not Logon with my phones |
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Thanks for your reply. I am using a Gradndstream IP phone for quite some time and all was working fine. The phone has 4 lines -other connected to other IP phone providers and are all working fine. Since The other lines work fine, I assume there is no problem with the ISP or router.
I checked the user name and passwords for the extensions as they appear in the extension settings of the PBXes. I actually copied the user name and password of the extension from the pbxes and pasted them into the Grandstream settings, so they must be OK. (with domain being www1 =>http://188.40.65.148)
Stil the phone can notregister. I can send the exact settings of the phone to show you it is as it was till a week ago and worked fine and as it should be, but still it is not registering.
I even installed an X-Lite softphone and used the same settings as in the pbxes (with domain being www1 =>http://188.40.65.148). it did not register either.
I don't know what else to try to get this resolved.
Please help.
Dany
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| Thread: RE: Can Not Logon with my phones |
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Thanks for your reply.
Did what you said but still nothing. Can you check my account, it is very frustrating that nothing works.
Dany
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| Thread: RE: Can Not Logon with my phones |
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Its almost a week now that my phones can not logon to the pbxes system.
Since I am on www1 (when logging in from the web it shows me www1.pbxes.com as the url.)
I tried to enter the specific URL of this server as my login information (http://188.40.65.148 ) with no better results. I even tried all the other urls per your list www1-www5.
What went wrong on your system since I did not change anything here?
Thank you in advance for your prompt response.
Dany
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| Thread: RE: www5 problems ? |
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I can not login since this morning also and even can not check status over the internet. WWW5 is giving us lot't of problems recently.
I am expecting some important calls today and this evening and it will be emberrasing if they will not be able to get through.
Can you do something? maybe move my account to anothet server?
Thank you
Dany
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| Thread: RE: www5 problems ? |
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Hi
I can't seem to be able to login into www5 also. It is at least for the last hour or so. Is there a problem we should know about?
Thanks
Dany
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| Thread: RE: Phone can't connect to PBXes - www down as well? |
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Thank you.
I did it, set it up to www5 where my account is, and it worked!!!
Is it a normal practice to always check the IP address of the account and use it when there is a problem?
I guess we need to find a way to find out when you are changing IP addresses, so we can update the settings in our phones.
Is there a setting I need to make to get such notifications next time?
Dany
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| Thread: RE: Phone can't connect to PBXes - www down as well? |
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I powered up the phone several times and also reset the router before doing other things. As of now the phone can not login yet.
Now It is not even loging on, so obviously it is not loosing it.
Before I started trying specific IP addresses, it was : pbxes.com
It is currently set to ip address: 91.121.209.5
I tried all teh IP addresses I have:
www[0].pbxes.com.-------->217.195.32.11
www[1].pbxes.com.-------->213.133.110.43
www[2].pbxes.com.-------->216.75.41.112
www[3].pbxes.com.-------->78.46.102.143
www[4].pbxes.com.-------->64.118.93.76
www[5].pbxes.com.-------->91.121.209.5
no luck so far
Dany
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| Thread: RE: Phone can't connect to PBXes - www down as well? |
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I noticed recently that my Grandstream IP phone can not login into the Pbxes account more and more often. I read all of this thread and tried to change the server IP to all the 5 IP addresses you provide (ww1-ww5). It did not help.
I know that my Internet connection is OK, since it is a 4 line phone and all the other 3 accounts login into other IP accounts with no problem.
I tried different extensions also, but it still won't login.
I did not change any definitions or hardware, it is something that just started recently and now it is offline for quite some time now.
Any idea what could be wrong?
Thank You
Dany
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