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--- RE: Maintenance www2 (http://www1.pbxes.com/forum/threadid.php?threadid=1289576890)

RE: Maintenance www2

Still failing..Please help.. loop continues. Can't use my pbx!

Will this be fixed until monday?

RE: Maintenance www2

Zitat:

Originally posted by bronder Still failing..Please help.. loop continues. Can't use my pbx! Will this be fixed until monday?

Just God knows...


Tony

RE: Maintenance www2

It has now been OVER 24 hours and still no resolution or even a reply. Someone please address this issue!

RE: Maintenance www2

I believe, the problem is more serious than others. So far no response and no solution. No company statement about the issue. We are customers and we do not know anything. That's too bad.

RE: Maintenance www2

We moved the accounts back, and we are looking into why the moved accounts did not work properly as they should.

RE: Maintenance www2

The reason for the failure was a hard disk error that caused a database failure. Our monitoring system showed the database as working. We have corrected the monitoring display to avoid such a problem in future.

Sorry for any inconvenience caused.

RE: Maintenance www2

Thanks,
I can now log in but my ATAs still don't register.

RE: Maintenance www2

Zitat:

Originally posted by bdiederi Thanks, I can now log in but my ATAs still don't register.

I have the same here. I can log in too.


My ATAs/Extensios are off.

When I change the server from www2 for www4, some of my trunks are off. When I use www2 my atas are off.

Oh Lord. What to do ?

RE: Maintenance www2

Same here. Can log in to web but none of my extensions register.

RE: Maintenance www2

Zitat:

Originally posted by i-p-tel The reason for the failure was a hard disk error that caused a database failure. Our monitoring system showed the database as working. We have corrected the monitoring display to avoid such a problem in future. Sorry for any inconvenience caused.

The server www2. Is it working fine ?

RE: Maintenance www2

Database should be fully recovered now.

RE: Maintenance www2

Two completely different issues were caused by the recent outage of the www2 server.

• One was related to the HD failure of the server, which seems to have been corrected by now. That affected extensions which could not register to the www2 server.

• The second one affected some browsers which had open sessions before the HD failure. The fail-over procedure of PBXes accounts to the www4 server, somehow instructed the browsers to start a ping-pong trying to load the web interface of the www2 server which had failed, and the one of www4 which had not. This was very quick, and you had to pick the timing just right in order to stop it.

Restarting the browser didn't seem to help, and in order to get rid of it, once the www2 came online, I had to reset my browser and delete the cache, the cookies, etc. Only when that was done, I was able to access both the www4 & the www2 web interfaces.

So if you are plagued by browser issues, try another browser first, and then reset your favorite browser, to regain access to your accounts.

RE: Maintenance www2

Thanks I-P-Tel, Diafora and GOD !

Now everything is fine to me, my extensions, inbound and outbound.

Now I`m using www4_America_Sao Paulo and it is working fine

RE: Maintenance www2

Thanks,
EDIT: All fine now

RE: Maintenance www2

The problem i still have is with the extensions. I cannot dial between extensions. Call simply gets dropped! I am clueless!!!! HELP!

FIXED IT! Had to delete all extensions and recreate them over. All works fine now.

RE: Maintenance www2

Trouble again?