PBXes - Print: RE: PBXes down again?! No incoming calls...

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--- RE: PBXes down again?! No incoming calls... (http://www1.pbxes.com/forum/threadid.php?threadid=1223548173)

Posted by 703220 on 09.10.2008 at 12:29:

Achtung PBXes down again?! No incoming calls...

My SIP extensions are registered, but all incoming calls immediately go to voice mail. Something is not correct. Please advise asap... Thank you!

Posted by i-p-tel on 09.10.2008 at 13:27:

Fragezeichen RE: PBXes down again?! No incoming calls...

Since when have you observed the error? Is it still persisting? Your account looks OK.

Posted by 703220 on 09.10.2008 at 15:09:

RE: PBXes down again?! No incoming calls...

Since this morning. I've been getting voiice mail messages and wondering why. I can dial out no problem, but incoming goes straight to v/m. You can try one of my German DID's: xxx841. Please help!

Posted by i-p-tel on 09.10.2008 at 17:28:

RE: PBXes down again?! No incoming calls...

I changed your posting to hide the full DID number.

We have requested sipgate for help.

What you can try is disabling the sipgate trunks (by turning register off), wait 15 minutes and re-enable.

Posted by 703220 on 09.10.2008 at 18:09:

RE: sipgate - SIP registers don't expire

I'll try that, but it's also with other trunks that I have. I have one with unotel in Denmark (xxx435), and the same problem occurs with that trunk. Could you check that out please?

Posted by i-p-tel on 09.10.2008 at 18:17:

RE: sipgate - SIP registrations don't expire

Your Danish number works fine.

Posted by 703220 on 09.10.2008 at 22:46:

RE: sipgate - SIP registrations don't expire

What would you advise? I can't use my German numbers anymore? Why did this all of a sudden start happening? It was fine before.

Posted by natures on 11.10.2008 at 15:16:

RE: sipgate - SIP registrations don't expire

even i am facing this problem all my UK, Austria & Germany DID from sipgate are not working, please look in the matter and help

when i login to control panel of sipgate i see second registration, i give the details as below

sip:0043xxxxxxxxx@91.121.136.13:29495
hope the above helps

Posted by i-p-tel on 11.10.2008 at 22:56:

RE: sipgate - SIP registrations don't expire

We have solved the problem. Your accounts should be OK now.

Posted by softphone on 16.05.2010 at 07:13:

PBXes down Account : Softphone

Hi, My PBXES Account : softphone is down. I already paid for pbxes pro but still is down. I could not use my account for incoming or outgoing call. Can you fix as early as possible. Thanks

Posted by i-p-tel on 16.05.2010 at 14:12:

RE: PBXes down again?! No incoming calls...

Do you still have problems with your account? If yes, please give some call details.

Posted by softphone on 16.05.2010 at 16:34:

RE: PBXes down again?! No incoming calls...

Yes, I am still experiancing issue. If I call to softphone-333@pbxes.org then it's not connecting. I diverted DID to SIP softphone-333@pbxes.org and it's not working.

Can you please check for me. Thanks

Posted by i-p-tel on 16.05.2010 at 21:58:

RE: PBXes down again?! No incoming calls...

Do you see anything in System Log/Call Monitor for these call attempts? At which date/time did you try?

Posted by softphone on 17.05.2010 at 12:01:

RE: PBXes down again?! No incoming calls...

It's working fine now. Thanks for your support